Sending personalized messages to guests, whether through email, chat messages or text is one of the best ways to increase engagement, brand awareness, and revenue. The ability to send guests relevant messages before and during their stay, sharing information, or offering exclusive deals, will help to create a better customer experience.
Our enhanced scheduled messages capabilities allow you to use smart filters and send customized and targeted guest messages through the guest journey.
Duve’s smart scheduled messages filters allow you to send personalized messages to guests by booking source, reservation status and various smart conditions. This allows you to send messages to all In-House guests at the timing of your choice. You can also send out messages to all guests that are about to arrive at your property and update them with relevant information & news.